Refund policy

Refund Policy

Last updated: August 24, 2026

At Fingluxe.store, we want you to be completely satisfied with your purchase. If you are not satisfied, we're here to help.

1. Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it
  • In the original packaging
  • Accompanied by the receipt or proof of purchase

2. Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Downloadable software or digital products
  • Items marked as final sale
  • Perishable goods

3. Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.

4. Late or Missing Refunds

If you haven't received a refund after 10 business days, please check your bank account again, then contact your credit card company or bank. If you still have not received your refund, please contact us at support@Fingluxe.store.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please email us at support@Fingluxe.store.

6. Return Shipping

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at support@Fingluxe.store.